Supporting Small Businesses in New Hampshire: An Overview of the Community Navigator Program 

The Community Navigator Pilot Program (CNPP) was a new resource for New Hampshire small businesses seeking growth and support. Powered
by an ecosystem of experienced small business resource providers, community partners, regional economic development corporations, and microenterprise technical assistance providers across the state, the program broke new ground in offering a range of tools and resources at no cost to New Hampshire businesses.

Designed to break down barriers for underrepresented and underserved entrepreneurs in New Hampshire, the two-year pilot program between 2021 and 2023 focused on addressing the challenges faced by socially and economically disadvantaged small businesses, particularly microenterprises, cooperatives, and early-stage ventures. Efforts were directed towards ensuring groups - such as BIPOC, immigrants, refugees, veterans, women, disabled individuals, and LGBTQ+ entrepreneurs - had equitable access to resources and fostered economic growth.

Through the CNPP, participating businesses had access to various services, including business counseling, guidance in marketing, operations, business planning, and strategy development. Another program dimension was connecting businesses to training and skills development resources, helping them enhance their capabilities and competitiveness in the market. Additionally, the CNPP assisted with access to capital and provided tailored support to meet specific business needs.

As we look at the program’s positive impacts and the change it continues to inspire, CDFA remains committed to supporting small businesses in New Hampshire. CDFA and partners have been recognized by the U.S. Small Business Administration (SBA) for their successful implementation, and the lessons learned through CNPP will inform CDFA’s future initiatives and funding opportunities, ensuring that all businesses across the state have the resources and support they need to thrive.

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